Comments on: Rant

By: Ross

Ross — Thu, 02 Apr 2009 01:14:15 +0000

Sorry to be the bringer of bad news, but an advertised price in this instance is not a legally binding contract between buyer/seller, but rather an “Invitation to treat” [see http://en.wikipedia.org/wiki/Invitation_to_treat.

Good customer service would generally dictate that as a one-off, a lower advertised price should be offered to the customer, before rectifying the ticketing error, but there is no obligation on behalf of the vendor for this to happen; as I understand it, s/he is merely required to correct the ticketing error.

In instances where selling at an incorrect price would be unpracticable, I would apologise and explain to the customer the above and give an easy to understand example — eg. without this rule, there’d be nothing to stop an unscrupulous customer changing a £100 price label to £10 and getting a 90% discount at the expense of the retailer!

By: non complient les

non complient les — Thu, 26 Mar 2009 23:18:34 +0000

this sounds like an exelent idea, we will wait till jen is in a bad mood and youve been on eights to blesh all day then we ransack the place. lol

By: phil

phil — Tue, 17 Mar 2009 20:50:55 +0000

I work for a retail company and their pricing department, by law if the price on the shelf is cheaper then the price at the checkout then they must charge the lower price.

By: Professional Matt

Professional Matt — Sun, 15 Mar 2009 23:25:40 +0000

Don’t worry me and tom will stop off soon enough

By: Matt Robinson

Matt Robinson — Sun, 15 Mar 2009 22:59:41 +0000

Or better still let’s create another FIRST for James’s blog. Stage a mass meeting outside the shop and all go in together to kick off about it. This blog now reaches far and wide and can be done.

Failing that we’ll start a Facebook group like we did for Mrs C…

By: Les AYL

Les AYL — Sun, 15 Mar 2009 19:08:12 +0000

Yes…..you are entitle to this price on the shelf..and as MR venn states report them to trading standard..The cleaner also confirm this

By: steve warwick

steve warwick — Sun, 15 Mar 2009 19:06:02 +0000

James: Who me moan???, No not me! Don’t use the shop then.

By: David Venn

David Venn — Sun, 15 Mar 2009 19:00:20 +0000

They must charge you the price on the item . If it happens again tell them you will report them to trading standards office.

By: James

James — Sun, 15 Mar 2009 18:57:48 +0000

Steve: I find this very amusing coming from you, A man that can moan for England!

By: steve warwick

steve warwick — Sun, 15 Mar 2009 18:54:43 +0000

Oh stop moaning